Who am I?
Give your assistant a name and say what it does, so every customer meets the same Robo.
Sample answer
You are Lobster AI, the assistant at Lobster Labs.
Owari Robo
The first AI integration for your business: an AI that answers your customers on your site, at any hour.
10,000answers a month
The first AI integration for your business: an AI that replies right away, learns what you do, and tells your team when someone is ready to buy.
AI in your website chat
The AI that answers your customers 24 hours a day
The AI answers the way you taught it, asks for what is still missing, and ends the conversation with everything your team needs to follow up.
As soon as the conversation ends, a summary with the customer's details lands in your team's inbox. Nobody has to read it all again.
Owari RoboYour website chat- Customer
Hi! I would like a quote to put an AI assistant on our website.
- Robo
Hi! Of course, I can help. What is your name, the name of your business, and the best way for the team to reach you?
- Customer
I’m Ana from Northline Studio. We want the assistant on our site and you can reach me by email.
- Robo
Thanks, Ana! I have noted everything down and passed it to the team. You can close this chat — they will be in touch soon.
- Customer
Perfect, thank you.
- Robo
You are welcome, Ana. If anything else comes up, just come back here.
- Summary sent to your teamAna · Northline Studio · prefers email
What you teach the AI
Teach it once. The AI remembers for good.
The AI asks simple questions about itself: who it is, how it should speak, who it works for, and what it needs to know. You answer in your own words and change them whenever you like.
How do I speak?
Pick the tone: more formal, warmer, more direct. And say what it should never do.
Sample answer
You are calm, you get to the point, and you always ask for what is missing so you can help.
Who do I work for?
Tell it what your business does, what you sell, and how you like to receive requests.
Sample answer
You work for Lobster Labs, who look after customer service for growing businesses.
What do I need to know?
Write down what the AI needs to know: services, delivery rules, opening hours. In plain text, your way.
Sample answer
Remember the services, the delivery rules, the opening hours, and the details each customer shares.
Would you rather we did it?
You can teach the AI yourself, in your own words, whenever you like. Or our team teaches your Robo for you, at no extra cost: you tell us how your business works and we get it all ready.
What the AI does
Everything your customer service needs.
The AI answers right away, clears up the common questions, and gathers what your team needs.
Replies right away, at any hour
Someone who arrives at midnight or on a Sunday talks to the AI straight away, and gets the right information.
You write what it needs to know
Opening hours, services, delivery rules: you write them in plain text in your dashboard, and the AI answers from that. If you prefer, our team writes it for you.
Always the newest AI
Runs on the newest ChatGPT, through OpenAI's API. There is nothing for you to set up: we look after that so your Robo stays current.
On your site, or on a page of its own
The chat shows up on the site you already have. Robo also answers on a page of its own, with a link you can share.
Answers in the customer's language
Someone who writes in Portuguese or Spanish gets the reply in the same language, with nothing for you to set up.
Requests that reach you
The AI sums up the conversation, receives attachments, scans every file for viruses, and emails you what matters. And every Monday you get the summary of the week.
In your inbox
Two emails, and you're in the loop.
You never have to watch the chat to know how it went: one email arrives after every conversation, and another one, every Monday, sums up the whole week.
After every conversation
Who wrote in, what they asked for, the details they left, and the files, every one checked for viruses. It reaches your team's inbox as soon as the conversation ends.
Every Monday at 08:00
The week's answers, what people asked, and the contacts they left, in a single email, to whoever you choose in your dashboard.
Your dashboard
And your dashboard keeps it all.
The emails tell you the week; your dashboard keeps all of it, for whenever you want a closer look. It is where you teach the AI, follow the numbers day by day, test the answers, and choose who gets each email.
Teach the AI
Answer the assistant's four questions and write its knowledge in plain text. Everything applies to the next conversation, with no technical help.
See usage statistics
AI answers day by day and by channel, hours saved, and how many of the month's 10,000 answers are left, in detailed charts.
Test the AI
Talk to your Robo inside the panel, the way a customer sees it, and adjust the teaching before you publish.
Choose who gets the emails
In your dashboard you name up to 10 addresses for each email: the one after every conversation, and the summary that arrives on Monday.
Getting started
Starting is quick.
Putting the AI on your site won't take your whole day, and you won't need to learn a thing about the tech behind it.
15 minutes
Whoever looks after your site pastes one ready-made piece of code. In about 15 minutes, the AI is answering.
See the step by stepPlan and price
One plan, everything included.
One plan with everything Owari Robo does. You know from day one how much the AI can answer, and you decide how far extra answers can go.
One plan
Owari Robo
10,000answers a month1
$99/month 2 weeks free
You try it for 2 weeks, free and with no commitment. After that, everything is included: the AI, your dashboard, the emails, and our team teaching your Robo at no extra cost.
I'm interestedWhat's included
- Past 10,000, extra answers at $0.02 each2
- An extras limit you set: 2,500 by default ($50)
- Up to 250 taught entries
- The AI answering on your site and on a page of your Robo's own
- Voice messages up to 2 minutes
- Up to 5 files per message, 20 MB each, every one checked for viruses
- An email after every conversation, and the week's summary every Monday
- A dashboard with the statistics of your customer service
- A team of up to 20 people
- 365 days of conversation history
- Our team teaches your Robo, at no extra cost
Common questions
How the 10,000 answers work.
- What counts as an answer?
- Every reply Robo sends counts as one: in your website chat, the widget, or the dashboard chat. Text, voice, or files: each reply counts once, whatever its length. What you teach the AI and the emails to your team don't count.
- What happens past 10,000 in a month?
- Robo keeps answering. Every reply past 10,000 is an extra answer, at the price shown on the plan above, added to your next invoice. You get an alert at 80% and at 100% of the month's answers.
- Can I cap what I spend on extra answers?
- Yes. In your dashboard you choose how many extra answers you accept each month; the default is 2,500. Once that limit is reached, Robo stops answering until the counter resets or you raise the limit. If you want no extras at all, set it to zero.
- When does the counter reset?
- On the 1st of every month, at midnight Brasília time. From then on, you have 10,000 answers again.
Start with a question.
The AI on this page is the same one that will answer on your site. Ask it something and see how it replies.
Talk to us
Let's bring AI to your business.
Tell us a little about what you do. We reply by email, answer your questions, and if you like, our team teaches your Robo for you at no extra cost.
Notes
- An answer is every reply Robo sends, in your website chat, the widget, or the dashboard chat, whether it carries text, voice, or files. The counter resets to zero on the 1st of every month, at midnight Brasília time.
- Extra answers are only charged past the month's 10,000, and are added to the next invoice. They stop at the limit you set, 2,500 by default, and you get an alert at 80% and at 100% of the month's answers.